Police Assessment Centre Decision Making

During the role-play exercises, you are scored on your ability to ask appropriate probing / clarifying questions. The wording of your question is important because you are being scored on how thorough / vague your questioning is. On a Scalar, 1 being highest and 5 being lowest.

In relation to Decision Making, there will be 4 or 5 appropriate questions to ask in 3 of the current role-play exercises, each also marked against the Scalar for thoroughness. If you fail to ask any appropriate questions, you would be awarded a grade D.

For example:

If a role-actor states ‘I am unhappy with what was said to me’ – the appropriate clarifying question would be to ask ‘what was said to you that has made you unhappy?’ this would score 1 on the Scalar (1 being highest). If you were to ask ‘was something said to you?’ this would score 5 on the Scalar (5 being lowest), because the question is not thorough.

It is the combination of both how many behaviours (appropriate questions) you asked and the thoroughness of your questioning on the Scalar that dictates your final grade. Clearly if you ask all appropriate clarifying questions and each of them are thorough and score 1 on the scalar, this would result in an A grade.

In short, it is vital you you listen to the role-actor and word your question to reflect / mirror using similar words that the role-actor just used. Here are some further examples:

Statement: ‘That’s okay, I just wanted to let someone at the centre know how the guard’s behaved’
Appropriate Question: ‘Please tell me how the guard’s behaved?’

Statement: ‘That’s okay, I just wanted to let someone at the centre know what’s happened’
Appropriate Question: ‘Please tell me exactly what has happened?’

Statement: ‘Security are not doing their job’
Appropriate Question: ‘Please tell me exactly how security are not doing their job?’

Statement: ‘This is a serious matter and I want something done about the security team’
Appropriate Question: ‘Please tell me what you would like done about the security team?’

If you are in a customer service role, try and practice this the next time someone wishes to make a complaint…

If you want to learn the skills vital to become a police officer, then perhaps it would be wise to visit: www.police-recruitment-exercises.co.uk

Race and Diversity : Application Form Vs Interview

Despite popular belief, the Race and Diversity answer in your application form, will NOT be a suitable answer for the assessment centre competency interview. Think about this logically…If you have already passed the application form and demonstrated a suitable answer for this competency, why on earth would they ask you the same question at assessment centre? It’s absolutely pointless and a waste of time!

There are two types of Race and Diversity questions:

a) A time when you challenged someone using inappropriate behaviour, and

b) A time when you adapted your behaviour so not to cause offence to someone even though they had differing views to yourself.

Question b, requires a completely different set of behaviours. This is all about being able to adapt your own behaviour, to be sensitive to another persons views/beliefs, even though they differed from your own…

So what type of question do you think is coming up in the police officer assessment centre? The same applies for the role of PCSO, only the questions are in reverse order.

Passing the police assessment centre is a very difficult process. It requires you to evidence set behaviours, in other words ask the right questions and make the right statements. If you want to ensure success, policeapplication.co.uk run police assessment centre courses in group format and they also offer one to one police assessment centre coaching.

Police Officer Application Form Competency Answers – 40 Great Examples

If you’re applying to become a police officer and you’re looking for advice and inspiration on how to complete the application form to the required standard, we recommend policeapplication.co.uk – you can now purchase 40 Great Answers to the Police Officer Application Form for just £10.00.

This includes 10 great examples for each of the police competency questions (Race and Diversity, Team Working, Resilience and Effective Communications), all designed to help and inspire you to devise your own answers to the required standard. 40 Great Answers to the Police Officer Application Form is an electronic document, available for immediate download once your payment has been made – so no waiting for the post to arrive!

In addition to this, if you want us to check your form to ensure it meets the required standard, you can purchase both the 40 Great Police Officer Application Form Answers and Police Application Form Checking Service for just £25.00

Failed Assessment Centre : Pass Marks Explained

Candidates who are successful are required to achieve pass marks in four specific areas, these are:

  • Overall (50%, 55% or 60% depending on force)
  • Race and Diversity (50%, 55% or 60% depending on force)
  • Oral Communications (50%, 55% or 60% depending on force)
  • Written Communications (44%)

In addition to the above candidates must not score a grade D in Race and Diversity.

Overall in an assessment centre there are 123 marks available. If you achieved 50% this means you obtained 1/2 of the 123 marks available (approx 62 marks). If you scored 57% you obtained 70 marks.

For Race and Diversity there is a total of 21 marks available. If you scored 52% this equates to 11 out of the 21 marks. 57% equates to 12 marks.

In Oral Communications there is a total of 15 marks available. If you obtained 87% this means you scored 13 out of the 15 marks available.

For Written Communications there is just 9 marks available. If you scored 33%, this means you scored just 3 out of the 9 marks.

Even if you obtained 100% in Race and Diversity, Oral and Written Communications, this only accounts for 45 marks out of the 123. So although you may have met the required standard for these 3 competency areas, it is still possible you are rejected because your overall score did not meet the requirement. The remaining 78 marks are accounted for in Team Working, Resilience, Customer Focus, Problem Solving and Effective Communications.

So if you scored:

  • 49% Overall
  • 90% Race and Diversity
  • 100% Oral Communications
  • 100% Written Communications

This means you scored 60 marks out of 123 overall. 19 out of 21 marks for Race an Diversity, 15 marks out of 15 marks for Oral Communications and 9 marks out of 9 for Written Communications. Because you only achieved 60 marks overall (49%), this standard is not sufficient to join any force.

Thanks for checking out my blog, I hope this helps you understand your scroes.

Benefits of the Police Application Form Checking Service

Do you want to guarantee that your police application form meets the required standard?

With more candidates chasing fewer positions it is even more important now that not only does your form meet the required standard, but if possible be one of those with the highest scores. Some forces put forward those with the highest scores first to their assessment centre!

Our application form checking service will not only guarantee that your form meets the required competency standard, but we’ll also ensure that it’s amongst those with the highest pass marks. We we continually work with you until your form is at this standard.

When you purchase this service, within approx 10 mins, you receive a unique login and password giving you immediate access to the required help / sample police competency question answers. No waiting 24 hours or the next working day!

Once you have produced and submitted your draft answers for evaluation, feedback is normally with you within 72 hours – often less where tight closing dates apply. We will then continually work with you until your form meets the high standard required, in most cases this can be achieved within the first feedback report.

The cost of this service is £25.

More details… Police Application Form Checking Service

How to apply to become a police officer…

This post is for candidates whom are unsure how to apply to become a police officer in England and Wales.

Firstly, despite popular belief the police service is not short of candidates wishing to become police officers so you will find that most forces do not issue application forms 365 days a year. Smaller forces may only have one or two windows of opportunity throughout the year, while larger forces may be open for considerable months at a time.

Each force is responsible for issuing their own application forms and each have their own methods – some are online while others use the National application form. So to obtain an application form you first need to contact your desired force – using Google simply search ‘the name of your force, followed by the word ‘recruitment’ i.e., Metropolitan Police Recruitment – this will narrow your search and save you time having to navigate through the whole of their website to find the page you really want.

Some forces only accept applications from candidates whom have attended an event locally, so be prepared to have to pay them a visit. Others, if currently sending out application forms will simply send you one via the post.

The application form is a 22-page competency based document, so you will need to evidence your suitability for the role by answering a series of questions. This section is pass / fail so it is very important that your answers have the right content. The best part of 60% are rejected at this stage because their answers do not tick the correct boxes. If you would like help completing your police application form I can provide this assistance, ensuring that your form meets the necessary standard.

Once you have had confirmation that your form meets the required standard you will then be called to attend a police assessment centre. An assessment centre is a process, not a place. It is during this process that you will again be asked to demonstrate your suitability for the role by completing a series of exercises. These exercises include role-plays, written reports, interview, Maths and English test, in all it is a five hour day!

In order to pass an assessment centre there are four pass marks that must be achieved – Overall, Race and Diversity, Oral Communications an finally Written Communications. Written Communications is your spelling and grammar, so extra care and attention should be given to the written reports you write. Forces do have differing pass marks for assessment centres, so although you may be unsuccessful with your current force, others may accept your scores, this will prevent you from having to reapply at a later date. Please refer to my earlier post ‘Assessment Centre Pass Marks 50% or 60%

Advice for Police Officer and PCSO Applicants: Spelling and Grammar

Both the police officer application form and police assessment centre are designed to test your ability to use correct spelling and grammar.

In the competency section of your police / PCSO application form, you must not exceed 10 errors or more, while in the assessment centre this is limited to no more than 5 spelling / 4 grammatical errors in each written proposal.

If you exceed this amount in your application form, or you exceed this amount in both written proposals, this will result in rejection. To help candidates I have compiled the following advice:

Let’s have a look at when to use capital letters

Which is correct?

  • I attended School between the ages of four and eighteen
  • I attended school between the ages of four and eighteen

Answer: I attended school between the ages of four and eighteen

The word ‘school’ only needs a capital letter at the start when it is part of a name of a specific school. It does not need one when it appears on its own. The same is true for other places, institutions, organisations, and buildings.

When using capital letters in titles (for a film, book, ‘role’, period or event) however, be careful only to use them for the start of the first and key words, and not for small words within the title.

Which is correct?

  • an Officer and a Gentleman
  • An Officer And A Gentleman
  • An Officer and a Gentleman

Answer: An Officer and a Gentleman

The above examples throw up a few additional points to remember. People’s titles should always have capital letters, for example: Prime Minister, Princess Royal.

Periods have titles, and begin with a capital letter: Gothic, the Renaissance, the Depression.

Countries begin with a capital letter, but so too do languages and nationalities, for example: English, Kurdish, Chinese, Arabic, French, Polish. Note that all words that are formed from, or are connected to, these base words also begin with capital letters, for example: Frenchman, Arabia, Chinese lantern.

Which is correct?

  • It is far warmer in the south, especially in the summer
  • It is far warmer in the South, especially in the summer
  • It is far warmer in the south, especially in the Summer
  • It is far warmer in the South, especially in the Summer

Answer: It is far warmer in the south, especially in the summer

Note that although capital letters are used for days of the weeks and months of the year, they are not needed for the points of the compass, or for seasons.

Let’s have a look at when to use commas

Commas should be used in a sentence to indicate where someone reading the sentence would pause (for a fraction of a second only), perhaps to take a breath. As a rule, longer and more complex sentences are more likely to need commas than short sentences.

i.e. While teaching my recent assessment centre training course, a client whom I never met before, kindly introduced themselves on arrival as Julie Smith.

Police Application Form : Competency Answers

Most, if not all forces at this time are closed for new police applications.  My advice is to prepare your application so that when they do reopen you are ready to submit your form.

From my experience police forces work on a first come first served basis, those candidates that send their forms back first, are often the ones that are marked first, and of course progress to a police assessment centre first.

Forces have also been know to ‘cream of the crop’ so those candidates that get the highest papersift scores, are also those who are called for their assessment centre earliest. With an increasing number of individuals wanting to join the service, yet chasing fewer vacancies it is important that you are amongst those candidates with the highest pass marks. With this in mind, our police application form checking service, costing just £25.00 not only guarantees that your form meets the required standard, but we also aim to ensure that your form is amongst the highest scoring applications.

 

To tick a box, or not!

A tip on completing the Police Officer application form…

Completing the application form may not be a science, but it is certainly a tick box exercise. Forces are looking for predetermined and keyphrase answers that tick all the necessary boxes.

Where most candidates go wrong is:

a) They try to produce answers with the WOW factor. Unfortunately words such as WOW, exciting, stimulating, high-energy are not keywords or phrases that they are looking for.

b) Candidates simply don’t answer the question

Let’s take a look at question 2 (Team Working) for example:

Question: Provide an example of when you worked in a team and you were willing to share in less attractive tasks.

(i) Tell us what had to be done

(ii) How was it you became involved

(iii) What did you do and others do?

(iv) How was it decided things were going to be done?

(v) What did you do to ensure the team were able to get the result it wanted?

Given the question above: what is the most important quality they are looking for?

HERE IS THE ANSWER: Your willingness to share in less attractive tasks. This means in sub question (iii) – you clearly describe a less attractive task (using these exact words) that you undertook. AND, you tell them about the tasks that your colleagues performed – It”s not all about you!!!

In sub question (v) where you are asked what did you do to ensure the team got the result it wanted? What do you think needs to be mentioned here?

HERE IS THE ANSWER: You were willing to get involved in less attractive tasks and support your colleagues no matter how trivial the task may be.

TIP: When answering questions, use the same words that feature in the question (mirroring) – that way you can ensure that you are providing exactly what they are asking for…

If you want to guarantee your application form is accepted, the police application form help and checking service will ensure your application meets the required standard.